Shipping policy
Shipping Policy
Effective Date: May 2026
Thank you for shopping with Face Card Studio. We are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 2–5 business days after payment is received.
Processing times may be longer during:
- Product launches
- Sales or promotions
- Holidays
- High order volume periods
Business days do not include weekends or holidays.
Shipping Time
Once shipped, estimated delivery times may vary depending on your location and shipping carrier.
Estimated delivery times:
- U.S. Orders: 3–7 business days
- International Orders: 7–21 business days (if applicable)
Please note that shipping times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout.
Face Card Studio is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply.
Lost or Stolen Packages
Face Card Studio is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Shipping Delays
We are not responsible for shipping delays caused by:
- Weather conditions
- Carrier delays
- Holidays
- Customs processing
- Incorrect shipping information
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the damaged item and packaging
Contact
For shipping questions or concerns, contact:
Face Card Studio
“No limits, no declines — always Face Card approved.”